Great quote on too much process from Herman Wouk's Caine Mutiny:
"The Navy is a master plan designed by geniuses for execution by idiots. If you're not an idiot, but find yourself in the Navy, you can only operate well by pretending to be one. All the shortcuts and economies and common-sense changes that your native intelligence suggests to you are mistakes. Learn to quash them. Constantly ask yourself, 'How would I do this if I were a fool?' Throttle down your mind to a crawl. Then you'll never go wrong."